Terms and Conditions:
Prices
All prices are subject to change without prior notice. All
merchandise will be shipped at the prices in effect at the
time of sale and are published in written form. All handling
and insurance costs are included in the shipping charge and
are the responsibility of the buyer.
Back Orders
Unless otherwise specified by the buyer, all back orders will
be cancelled upon shipment of ordered merchandise.
Credit approval and Terms
All orders are subject to credit approval. All shipments are
FOB Lewis Center, Ohio. Unless credit has been established,
all orders will be shipped C.O.D. (cash or certified check.)
Open terms of Net 30 days from the date of invoice may be
established with credit approval.
Return Goods Policy
All sales are final. Any return goods must be authorized by
our Customer Service Department. The return authorization
must accompany the return merchandise and be displayed
clearly on all shipping labels and shipping documents.
Returned shipments without authorization will be refused and
returned to the sender unopened. All claims of defective
product and errors in filling orders must be made in writing
to Air Waves, Inc. within 5 business days after the receipt
of the merchandise. Authorized returns for other than
defective goods must be in resalable condition and will be
subject to a 20% restocking charge.
Refused Orders
A 20% restocking charge will be accessed against any shipment
that is refused or unclaimed due to customer error. Orders
that are subsequently reshipped on customers request will be
charged only the total cost of freight and a $15.00 charge to
cover the additional handling and administrative expense.
Unclaimed C.O.D.
Shipments that are unclaimed for C.O.D.
amounts will have the freight and C.O.D. charges added to the
next order. All claims for lost or damaged shipments
delivered by a common carrier (other than UPS) must be filed
directly by the customer.
All prices are quoted in U.S. Dollars.